SMART Project Management

What is SMART Project Management?

A project is a one-off undertaking to achieve planned objectives, which could be defined in terms of outcomes or benefits.

Project management is the application of processes, methods, knowledge, skills and experience to achieve the project objectives.

The type of work undertaken by companies falls into two main categories:

  • regular support functions such as finance, customer services or facilities management
  • functions which require the undertaking of projects such as R & D, marketing and IT development.

Learning and development is a key area in any company as it helps people perform more effectively and efficiently.

Gantt Chart


Organising language training is an HR project that is repeated many times. There is an objective – such as to develop staff skills to a level where they can handle enquiries, participate in international meetings, deliver a presentation in English or take part in a project with overseas colleagues. Whatever the learning and development objectives, the HR project is to find the language learning solution to meet the company’s needs in terms of time and budget. What options are there and how can they be combined to achieve your objectives?

  • Extensive classes
  • Intensive weeks
  • Blended learning
  • General Business
  • Specialist Business
  • Business Skills

A SMART process for managing your language development project should:

  • Specify the timescale, budget and goals
  • Measure where the people are now and set realistic outcomes
  • Allocate the learning package to achieve each student or group’s objectives
  • Review progress, then re-evaluate the package if necessary
  • Test the participants at the end to ensure that the outcomes have been met

There is no one size fits all solution, but you can read about how one client achieved remarkable results in just 12 months by creating a bespoke training package, combining several of the elements above.

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